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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Boyers

January 15, 2025

5  out of  5
rating by Linda Boyers
"Jen Templeton is Phenomenal from retirement, life, rental, and down to the car insurance. I could not ask for a better insurance agent. She’s the best in business, after all the ones I’ve ever dealt with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Esther Wright

January 14, 2025

5  out of  5
rating by Esther Wright
"I visited Ms. Sexton today at the State Farm office in Hendersonville, TN. She was very professional and extremely helpful. She makes you feel very with her caring personality. I would highly recommend anyone having trouble with anything , Ms. Sexton can help you with a smile."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sallie Brown

January 14, 2025

5  out of  5
rating by Sallie Brown
"Bryson’s office staff is the best! Jen Templeton is a powerhouse and the best insurance person I have ever dealt with! Bryson and his staff do a lot for the community and that is important to me."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nicole Fedorchek

January 10, 2025

5  out of  5
rating by Nicole Fedorchek
"The team at Bryson McCarley is awesome! Its so important to know your insurance agent, and know you can rely on them in your time of need! I specifically work with Jen Templeton, and she is AMAZING! Such a heart and passion for the community and helping people! It goes way beyond selling insurance- its about fundraising, charty events, and being involved with local schools. Jen is a GEM, and a true asset to Bryson McCarley State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Stephen

January 9, 2025

5  out of  5
rating by Stephen
"Jen Templeton is an outstanding insurance agent who goes above and beyond for their clients. Not only does Jen provide excellent service, but their whole team plays a significant role in giving back to our community. It's rare to find a professional who truly cares about their clients and the well-being of those around them, but Jen does just that. Highly recommend working with Jen and their team if you're looking for someone who is dedicated, knowledgeable, and committed to making a positive impact and providing superior coverage for your personal and commercial insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nicole Ritchie

November 17, 2024

5  out of  5
rating by Nicole Ritchie
"I recently switched all my insurance needs to Bryson McCarley’s State Farm office . Jen reviewed my previous policies and found I was underinsured and paying more than I should have been. I was able to move my home and auto policies to State Farm, gettin more coverage than I had, added an umbrella policy, AND added life policies for everyone in my family AND STILL put almost 100 a month back in my pocket. Jen is very knowledgeable, explaining the benefits what my cost would be. She cares about her clients making sure they are covered, she is currently working with me to plan for retirement, and save smarter. The team at Bryson McCarley have gone above and beyond to keep me updated, and give me recommendations that help me protect the things most important to me, I highly recommend Jen, Bryson, and the rest of their team for any insurance needs. CALL you want regret it!!!"
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Nicole Yarbrough

October 14, 2024

5  out of  5
rating by Nicole Yarbrough
"Kara was awesome to work with on a mutual customer. She takes excellent care in her job and clearly loves her job! Thank you Kara!"
We responded:
"Thank you, Nicole, for your kind words about Kara. We're thrilled to hear she provided excellent care and demonstrated her passion for the job. Your feedback is greatly appreciated!"
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Josh Sexton

October 1, 2024

5  out of  5
rating by Josh Sexton
"I recently switched my home and auto insurance policies to Bryson McCarley and his team after 12+ years with another company and I couldn’t be happier. The agent I was lucky enough to get was Alexis! Alexis was very friendly, helpful, professional, and she done all of the leg work. She made the switching process, which I was dreading, a breeze. She is very knowledgeable and explained everything so well. She is going to save me a ton of money and I’ll have better coverage. I would highly recommend Bryson and his team (ask for Alexis, you won’t regret it) for all of your insurance coverage needs."
We responded:
"Thank you, Josh, for your kind words! We're thrilled to hear Alexis made your transition smooth and beneficial. Your recommendation means a lot to us. We're here to provide you with excellent service and support for all your insurance needs."
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tierra birdwell

September 19, 2024

5  out of  5
rating by tierra birdwell
"State Farm 5 ⭐️⭐️⭐️⭐️⭐️ The team goes above and beyond especially Alexis Sexton I can contact her anytime and she’s there whether it’s to answer questions or help me change something with my account. I highly suggest using Brysons team for your house, cars, campers, boat, etc!"
We responded:
"Thank you, Tierra, for your glowing review! We're thrilled to hear that Alexis and our team have exceeded your expectations. Your recommendation means a lot to us, and we're here to assist with all your insurance needs."
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Mark LaLumondier

September 16, 2024

5  out of  5
rating by Mark LaLumondier
"Jen and team care about your coverage needs. They are great to work with."
We responded:
"Thank you, Mark, for your kind words! We're thrilled to hear that Jen and the team have met your coverage needs and that you enjoy working with us. Your satisfaction is our top priority."
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Henley Richards

September 11, 2024

5  out of  5
rating by Henley Richards
"Trisha O'Keefe is awesome! She takes excellent care of me and my company's insurance needs. I have recommended her to several of my colleagues.. If you are in need of any type of insurance, please call Trisha at 615-868-4000! You will not regret it. If I could giver her 10 stars, I would. Tell her Henley sent ya!!!!"
We responded:
"Thank you, Henley! We're thrilled to hear about your positive experience with Trisha. Your recommendations mean a lot to us. We appreciate your trust and support."
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Nate Harrington

September 5, 2024

5  out of  5
rating by Nate Harrington
"Been a customer here since I started driving and they have never failed to impress me. Mr. McCarleys office is always more than willing to help whenever they can and go above and beyond!"
We responded:
"Thanks!"
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Jennifer Reedy

September 3, 2024

5  out of  5
rating by Jennifer Reedy
"I recently switched all my business and personal insurance to Bryson McCarley's State Farm, and I couldn't be happier with the experience! The agent provided a clear and thorough explanation of the benefits and costs, making the entire process smooth and stress-free. Their professionalism and attention to detail gave me complete confidence that I was making the right choice. Highly recommend State Farm for anyone looking for reliable coverage and excellent service!"
We responded:
"Thank you, Jennifer! We're thrilled to hear about your positive experience with our team. Your confidence and satisfaction are our top priorities. We appreciate your recommendation and look forward to continuing to serve your business and personal insurance needs."
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Betty j Wilson

August 30, 2024

5  out of  5
rating by Betty j Wilson
"Had a wonderful experience with them.. Alexis was very helpful and great communication.! Highly recommend"
We responded:
"Thanks Betty for allowing us to serve as your agency of choice! "
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Jonathan Fletcher

August 30, 2024

5  out of  5
rating by Jonathan Fletcher
"Easily the best decision I made getting my auto policy with Alexis. She made the process so easy and seamless. I couldn't have asked for a better customer experience. She listened closely to my needs and helped me choose the best auto policy for me."
We responded:
"Thank you, Jonathan, for your kind words! We're thrilled to hear that Alexis provided you with an exceptional experience and helped you find the perfect auto policy. Your satisfaction is our top priority."
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Joe Kirkpatrick

August 19, 2024

5  out of  5
rating by Joe Kirkpatrick
"Bryson and Jen always have an answer for your coverage and investment needs at a competitive price or better. Call them."
We responded:
"Thank you, Joe, for your kind words! We're thrilled to hear that our team has been able to meet your coverage and investment needs. Your recommendation means a lot to us."
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Old Soul Tattoo

August 12, 2024

5  out of  5
rating by Old Soul Tattoo
"Alexis is awesome! So helpful in every way and knows her stuff. I would recommend using her to everyone!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Alexis provided you with excellent service. Your recommendation means a lot to us."
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Lydia Thompson

August 6, 2024

5  out of  5
rating by Lydia Thompson
"Julie Hubbard has been the BIGGEST help to our family with all of our insurance needs! She answers all of our questions, always answers the phone and is happy to talk over anything with us, and makes sure we aren't worried about a thing. We now have home, auto, life, and personal articles policies with Julie and feel like we are well taken care of in every way! Wherever Julie goes, we follow!! Thanks Julie!"
We responded:
"Thank you, Lydia! We're thrilled to hear about your positive experience with Julie. Your trust in her and our services means a lot to us. We're here to ensure you feel well taken care of with all your insurance needs. Thanks for your loyalty!"
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Jonthany Taylor

August 2, 2024

5  out of  5
rating by Jonthany Taylor
"Bryson McCarley and his staff go above and beyond with their customer service. They’ve helped me navigate through losing a parent and guided me through the insurance process very quickly and efficiently. They are always there to problem solve and follow up to ensure that our needs have been met. Very glad to have this agency in our community! They ROCK!"
We responded:
"Thank you, Jonthany, for your kind words. We're honored to have been able to support you during such a difficult time. Your satisfaction is our priority, and we're grateful to be part of this community. We appreciate your trust in our agency!"
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Morgan Robison

July 28, 2024

5  out of  5
rating by Morgan Robison
"Alexis Sexton helped me in a desperate time of need once, I had been in a small wreck while out of town in Gatlinburg with my family, and I didn't have a physical insurance card on me.. and the app was down at the time.. I was able to call Alexis, and she got out of her home in her pajamas at around 8:30PM and drove to the office to email me a copy of my insurance card so I could present it!! She for sure goes above and beyond for her clients."
We responded:
"Thank you, Morgan, for sharing your experience. We're thrilled to hear how Alexis went above and beyond to assist you during your time of need. Your satisfaction is our priority, and we're grateful for your trust in our team."
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Heather Sexton

July 26, 2024

5  out of  5
rating by Heather Sexton
"Alexis at State Farm, highly recommended that you stop and go see her! Excellent service, kind friendly face and will go above for you in every way possible - Thank you Alexis!!"
We responded:
"Thank you, Heather, for your wonderful review! We're thrilled to hear about your positive experience with Alexis. Your kind words mean a lot to us, and we'll be sure to pass along your compliments. Thanks for choosing our agency!"
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Dawn Seay

July 26, 2024

5  out of  5
rating by Dawn Seay
"I can’t say enough good things about this team, especially Julie! She has been a true lifeline for my family on so many occasions. She has certainly gone above and beyond the call of duty and I am so grateful that I can call upon her and know I will receive exceptional service. It’s a relief to hear her friendly voice and know she will take care of any situation that we need help navigating. Highly recommend!"
We responded:
"Thank you, Dawn, for your kind words! We're thrilled to hear that Julie has been such a valuable resource for your family. Your recommendation means a lot to us. We're here whenever you need us!"
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Garry McCaslin

July 25, 2024

5  out of  5
rating by Garry McCaslin
"I’ve been with State Farm for several years The last three years Julie Hubbard has taken excellent care of me and all my insurance needs. Two years ago I had two claims on Property, damage caused by wind, Julie was There to help walk me through the process She took the frustration out of dealing with Insurance, she is amazing, she takes alot of pride in what she does. I highly recommend agent Julie Hubbard at Bryson McCarley State Farm ."
We responded:
"Thank you, Garry, for your kind words and recommendation! We're thrilled to hear that Julie has provided you with excellent service and support. Your satisfaction is our priority, and we appreciate your continued trust in our agency."
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olga Gonzales

July 25, 2024

5  out of  5
rating by olga Gonzales
"I enjoy working with this office because Julie always takes good care of me and my needs with my rental insurance! Thanks for everything you do for us!"
We responded:
"Thank you, Olga! We're thrilled to hear that Julie has been taking great care of your rental insurance needs. Your satisfaction is our priority, and we appreciate your kind words."
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Marty Galbraith

July 25, 2024

5  out of  5
rating by Marty Galbraith
"McCarley State Farm always is precise and professional in handling my insurance needs. My primary contact, Julie Hubbard always is courteous, and listens to me, before she acts. She solves any problems I have and makes sure they stay solved by following up, every time! She is a pleasure to work with. I have had some form of insurance for 58 years and this agency is at the top."
We responded:
"Thank you, Marty, for your kind words and loyalty. We're thrilled to hear that Julie and our team have provided you with exceptional service. Your satisfaction is our priority, and we look forward to continuing to meet your insurance needs."