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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nate Harrington

Nate Harrington

September 5, 2024

5  out of  5
rating by Nate Harrington
"Been a customer here since I started driving and they have never failed to impress me. Mr. McCarleys office is always more than willing to help whenever they can and go above and beyond!"
We responded:
"Thanks!"
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Jennifer Reedy

September 3, 2024

5  out of  5
rating by Jennifer Reedy
"I recently switched all my business and personal insurance to Bryson McCarley's State Farm, and I couldn't be happier with the experience! The agent provided a clear and thorough explanation of the benefits and costs, making the entire process smooth and stress-free. Their professionalism and attention to detail gave me complete confidence that I was making the right choice. Highly recommend State Farm for anyone looking for reliable coverage and excellent service!"
We responded:
"Thank you, Jennifer! We're thrilled to hear about your positive experience with our team. Your confidence and satisfaction are our top priorities. We appreciate your recommendation and look forward to continuing to serve your business and personal insurance needs."
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Betty j Wilson

August 30, 2024

5  out of  5
rating by Betty j Wilson
"Had a wonderful experience with them.. Alexis was very helpful and great communication.! Highly recommend"
We responded:
"Thanks Betty for allowing us to serve as your agency of choice! "
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Jonathan Fletcher

August 30, 2024

5  out of  5
rating by Jonathan Fletcher
"Easily the best decision I made getting my auto policy with Alexis. She made the process so easy and seamless. I couldn't have asked for a better customer experience. She listened closely to my needs and helped me choose the best auto policy for me."
We responded:
"Thank you, Jonathan, for your kind words! We're thrilled to hear that Alexis provided you with an exceptional experience and helped you find the perfect auto policy. Your satisfaction is our top priority."
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Joe Kirkpatrick

August 19, 2024

5  out of  5
rating by Joe Kirkpatrick
"Bryson and Jen always have an answer for your coverage and investment needs at a competitive price or better. Call them."
We responded:
"Thank you, Joe, for your kind words! We're thrilled to hear that our team has been able to meet your coverage and investment needs. Your recommendation means a lot to us."
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Old Soul Tattoo

August 12, 2024

5  out of  5
rating by Old Soul Tattoo
"Alexis is awesome! So helpful in every way and knows her stuff. I would recommend using her to everyone!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Alexis provided you with excellent service. Your recommendation means a lot to us."
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Lydia Thompson

August 6, 2024

5  out of  5
rating by Lydia Thompson
"Julie Hubbard has been the BIGGEST help to our family with all of our insurance needs! She answers all of our questions, always answers the phone and is happy to talk over anything with us, and makes sure we aren't worried about a thing. We now have home, auto, life, and personal articles policies with Julie and feel like we are well taken care of in every way! Wherever Julie goes, we follow!! Thanks Julie!"
We responded:
"Thank you, Lydia! We're thrilled to hear about your positive experience with Julie. Your trust in her and our services means a lot to us. We're here to ensure you feel well taken care of with all your insurance needs. Thanks for your loyalty!"
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Jonthany Taylor

August 2, 2024

5  out of  5
rating by Jonthany Taylor
"Bryson McCarley and his staff go above and beyond with their customer service. They’ve helped me navigate through losing a parent and guided me through the insurance process very quickly and efficiently. They are always there to problem solve and follow up to ensure that our needs have been met. Very glad to have this agency in our community! They ROCK!"
We responded:
"Thank you, Jonthany, for your kind words. We're honored to have been able to support you during such a difficult time. Your satisfaction is our priority, and we're grateful to be part of this community. We appreciate your trust in our agency!"
Profile photo of Morgan Robison

Morgan Robison

July 28, 2024

5  out of  5
rating by Morgan Robison
"Alexis Sexton helped me in a desperate time of need once, I had been in a small wreck while out of town in Gatlinburg with my family, and I didn't have a physical insurance card on me.. and the app was down at the time.. I was able to call Alexis, and she got out of her home in her pajamas at around 8:30PM and drove to the office to email me a copy of my insurance card so I could present it!! She for sure goes above and beyond for her clients."
We responded:
"Thank you, Morgan, for sharing your experience. We're thrilled to hear how Alexis went above and beyond to assist you during your time of need. Your satisfaction is our priority, and we're grateful for your trust in our team."
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Heather Sexton

July 26, 2024

5  out of  5
rating by Heather Sexton
"Alexis at State Farm, highly recommended that you stop and go see her! Excellent service, kind friendly face and will go above for you in every way possible - Thank you Alexis!!"
We responded:
"Thank you, Heather, for your wonderful review! We're thrilled to hear about your positive experience with Alexis. Your kind words mean a lot to us, and we'll be sure to pass along your compliments. Thanks for choosing our agency!"
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Dawn Seay

July 26, 2024

5  out of  5
rating by Dawn Seay
"I can’t say enough good things about this team, especially Julie! She has been a true lifeline for my family on so many occasions. She has certainly gone above and beyond the call of duty and I am so grateful that I can call upon her and know I will receive exceptional service. It’s a relief to hear her friendly voice and know she will take care of any situation that we need help navigating. Highly recommend!"
We responded:
"Thank you, Dawn, for your kind words! We're thrilled to hear that Julie has been such a valuable resource for your family. Your recommendation means a lot to us. We're here whenever you need us!"
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Garry McCaslin

July 25, 2024

5  out of  5
rating by Garry McCaslin
"I’ve been with State Farm for several years The last three years Julie Hubbard has taken excellent care of me and all my insurance needs. Two years ago I had two claims on Property, damage caused by wind, Julie was There to help walk me through the process She took the frustration out of dealing with Insurance, she is amazing, she takes alot of pride in what she does. I highly recommend agent Julie Hubbard at Bryson McCarley State Farm ."
We responded:
"Thank you, Garry, for your kind words and recommendation! We're thrilled to hear that Julie has provided you with excellent service and support. Your satisfaction is our priority, and we appreciate your continued trust in our agency."
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olga Gonzales

July 25, 2024

5  out of  5
rating by olga Gonzales
"I enjoy working with this office because Julie always takes good care of me and my needs with my rental insurance! Thanks for everything you do for us!"
We responded:
"Thank you, Olga! We're thrilled to hear that Julie has been taking great care of your rental insurance needs. Your satisfaction is our priority, and we appreciate your kind words."
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Marty Galbraith

July 25, 2024

5  out of  5
rating by Marty Galbraith
"McCarley State Farm always is precise and professional in handling my insurance needs. My primary contact, Julie Hubbard always is courteous, and listens to me, before she acts. She solves any problems I have and makes sure they stay solved by following up, every time! She is a pleasure to work with. I have had some form of insurance for 58 years and this agency is at the top."
We responded:
"Thank you, Marty, for your kind words and loyalty. We're thrilled to hear that Julie and our team have provided you with exceptional service. Your satisfaction is our priority, and we look forward to continuing to meet your insurance needs."
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Ashla Taylor

July 25, 2024

5  out of  5
rating by Ashla Taylor
"Bryson and Julie are wonderful! They made the insurance process so much easier. Everyone at the office is very helpful and they go out of their way to make sure you feel like family! Highly recommend their office And appreciate them for all their help."
We responded:
"Thank you, Ashla, for your kind words! We're thrilled to hear that Bryson and Julie made your experience seamless. Our team is dedicated to making you feel like family. We appreciate your recommendation and look forward to continuing to serve you!"
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Brian Driver

July 24, 2024

5  out of  5
rating by Brian Driver
"I called Alexis for a quote on multiple vehicles and she was able to beat my old insurance company prices by alot. I have moved all my insurance to State Farm because of this. Thank you"
We responded:
"Thank you, Brian! We're thrilled to hear Alexis could provide you with a competitive quote and that you've chosen to move all your insurance to State Farm. We appreciate your trust and look forward to serving you."
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Stephanie Fowler

July 24, 2024

5  out of  5
rating by Stephanie Fowler
"I’ve had a fantastic experience with Bryson and his team!. In particular, Alexis is extremely friendly, knowledgeable, and helpful. I had a few questions about my coverages and needed help with filing a claim and Alexis promptly answered the phone and took the time to explain and answer all my questions. I would strongly recommend Bryson McCarley State Farm and calling to speak with Alexis every time!"
We responded:
"Thank you, Stephanie! We're thrilled to hear about your positive experience with our team. Your recommendation means a lot to us. We're always here to help with your insurance needs."
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Faith Winter

July 24, 2024

5  out of  5
rating by Faith Winter
"I definitely recommend!! Julie Hubbard is one of the best and will 100% take the best care of you! Couldn’t ask for better!"
We responded:
"Thank you, Faith, for your glowing review! We're thrilled to hear that Julie provided you with exceptional service. Your recommendation means a lot to us."
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kadence patton

July 23, 2024

5  out of  5
rating by kadence patton
"It has been a breeze since switching to Bryson McCarley State Farm office for our insurance needs. Ms. Alexis has been a pleasure to work with during this entire process. She’s helped lower our monthly insurance payments, yet increase our coverage on both our home and auto policies. She is also very personable and responds to all calls and emails in a timely manner. I definitely would recommend Alexis and Bryson’s team to everyone for all of their insurance needs!"
We responded:
"Thank you, Kadence, for your wonderful review! We're thrilled to hear that Alexis has provided exceptional service and helped improve your coverage. Your recommendation means a lot to us. We're here for all your insurance needs!"
Profile photo of BronKiesh Luke

BronKiesh Luke

July 23, 2024

5  out of  5
rating by BronKiesh Luke
"We recently switched over to this agency from another and ever since Alexis has been amazing with the process! Any questions that I may have she is able to assist me. This is the happiest I have been with an insurance company in a long time. I am truly appreciate!"
We responded:
"Thank you! We're thrilled to hear about your positive experience with Alexis and our agency. Your satisfaction is our priority, and we appreciate your kind words."
Profile photo of Christy Johnson

Christy Johnson

July 23, 2024

5  out of  5
rating by Christy Johnson
"Excellent service from the staff at Bryson’s office. They go above and beyond for their customers. Julie and Jen even drove my office with information on life policys. Highly recommend!!"
We responded:
"Thank you, Christy, for your kind words and recommendation! We're thrilled to hear that Julie and Jen provided exceptional service. Your satisfaction is our top priority, and we appreciate your trust in us."
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Kristen Marie

July 23, 2024

5  out of  5
rating by Kristen Marie
"Bryson McCarley’s office and staff are professional, patient and any needs are always met in a timely manner. I’ve been with State Farm about 10 years. Any time I’ve needed to add/change a vehicle or when I needed to add my teenage boys to my policy, Julie is always so pleasant, prompt and helpful with any questions/concerns. Recently, I needed some paperwork sent over and Julie was quick to respond and help get it done. I absolutely love the customer service with this office and their willingness to go above and beyond for their customers!"
We responded:
"Thank you, Kristen! We're thrilled to hear about your positive experiences with our team and Julie's exceptional service. We appreciate your loyalty over the past 10 years and look forward to continuing to serve your insurance needs."
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Kelli Hix

July 23, 2024

5  out of  5
rating by Kelli Hix
"I have dealt with Julie Hubbard at Bryson's office. I have no worries when I call and Julie what I need done. Bryson's office definitely makes insurance business easy."
We responded:
"Thank you, Kelli, for your kind words! We're thrilled to hear that Julie and our team have made your insurance experience seamless. Your satisfaction is our priority, and we appreciate your trust in us."
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Kristie Haley

July 23, 2024

5  out of  5
rating by Kristie Haley
"I bought a life policy from Julie Hubbard at State Farm and she was awesome to work with! Very efficient, thorough, response time was super fast and she made the whole process super easy! She is very nice and pleasant to work with and I will definitely be using her in the future!! Customer Service doesn't get any better than with Julie!!! I 200% recommend her!!!"
We responded:
"Thank you, Kristie, for your wonderful feedback! We're thrilled to hear about your positive experience with Julie. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future."
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Casey Talbot

July 18, 2024

1  out of  5
rating by Casey Talbot
"This low rating is for State Farm in general. We had McCarley State Farm give us a quote for car and home. At the time of the quote we had 5 drivers. One driver had a claim. We had a claim where my husband was hit from behind by an uninsured motorist. We had a couple fixed windshields from rocks. All of these things were disclosed to State Farm before we received our quote. The quote came back and it was cheaper than Travelers who we currently had so we switched. Fast forward a few weeks after switching to State Farm. I am 46 years old and I have never hit another car until a few weeks after I switched to State Farm. Unfortunately, I had a fender bender that was my fault. I rear ended another vehicle going about 10 miles a hour. No airbags deployed. Both vehicles drove off. I exchanged info with the person I hit and that was that. Not long after the accident we received a letter stating our insurance would be dropped. We were told there was nothing we could do to keep the insurance. We had to quickly find new coverage. My fender bender claim is currently not settled and we cannot get a reduced rate from our new insurance until this claim is settled. It has been over 4 months. Now, we are paying $2,000 a month; almost 3 times the amount we were paying before we switched to State Farm. It has been horrible. I wish we had never switched. It was a huge mistake. Kara at this office was very sympathetic, but I think it was out of her hands. She said it was corporate. Not sure if Mr. McCarley could have done anything on our behalf. He never contacted us personally."
We responded:
"Casey, Thank You for giving feedback regarding your experience with your accident. Hopefully from our conversation today you understand the legal parameters in which insurance companies have to take to be sure claims are properly paid and handled. Unfortunately, due to the details of this claim it is taking longer than usual to close this claim. If you have any other questions or concerns please give us a call at 615-868-4000"